Privacy Policy – Lionex Moto

At Lionex Moto, we value the trust you place in us when shopping for premium bike accessories. Protecting your privacy and personal information is our top priority. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, browse our products, or make a purchase.

By using our website and services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you interact with Lionex Moto, we may collect the following details:

• Personal Information: Your name, email address, phone number, billing and shipping address.
• Payment Information: Securely processed through trusted payment gateways (we do not store your full card details).
• Order Details: Products purchased, order history, and transaction details.
• Device & Usage Data: IP address, browser type, device details, and browsing patterns.
• Communications: Any messages, emails, or support requests you send us.

2. How We Use Your Information

We use your information to provide you with a smooth and secure shopping experience. This includes:

• Processing orders and delivering your bike accessories.
• Managing your account and order history.
• Sending updates about your orders, offers, and promotions.
• Tracking your orders
• Improving our website, products, and customer service.
• Detecting and preventing fraud, unauthorized access, or illegal activity.

3. Sharing of Information

Lionex Moto respects your privacy and does not sell your personal information. However, we may share your details with trusted third parties in the following cases:

• Service Providers: Shipping companies, payment processors, IT and customer support teams.
• Legal Requirements: If required by law or government authorities.
• Business Transfers: In case of mergers, acquisitions, or restructuring of Lionex Moto.

4. Data Security

We implement strong security measures to protect your data. However, no system is 100% secure. We recommend you keep your login credentials safe and never share your password.

5. Cookies & Tracking

Our website uses cookies and similar technologies to:

• Remember your preferences and shopping cart.
• Analyze website traffic and performance.
• Show you relevant offers and promotions.

You can manage or disable cookies in your browser settings.

6. Your Rights

Depending on your location, you may have the following rights:

• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Opt out of marketing emails anytime (unsubscribe link is provided in all emails).

7. Children’s Privacy

Lionex Moto does not knowingly collect personal information from individuals under the age of 18.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with the “Last Updated” date.

9. Contact Us

For questions, concerns, or requests regarding this Privacy Policy, you can reach us at:

📧 customer.care@lionexmoto.com

🏢 Shipping Address: Sold By: ZENITH INDUSTRIES, H.NO.D-52, KH.NO.22/2/1, ADHYAPAK NAGAR, NANGLOI, West Delhi, Delhi, 110041